Your crypto that is held with us is collateralised 1:1 at all times. This is verified by our independent audit partner Mazars who publishes quarterly proof-of-reserve reports. These reports — together with our annual financial audits — provide third-party assurance that your funds and assets are fully accounted for. At all times, your crypto is held in trust and stored between us and various custodial partners. In the unlikely event of insolvency, your crypto is still yours.

We mitigate the risk of depending on any single point of failure by collaborating with various reputable global partners in the digital asset industry. This well-established strategy is a crucial component of our comprehensive risk management approach, which is continuously monitored and managed by our Risk Management Committee. Since its implementation in 2019, this approach has allowed us to maintain the same high level of security and service, enabling us to serve our customers consistently. Right from the outset, we developed the Revix platform with a strong focus on security. Our platform employs bank-grade security protocols and utilises best-in-class firewall server architecture and encryption to safeguard your personal data and digital assets.

To further bolster our security measures, we conduct real-time transaction monitoring on all accounts, collaborate with financial regulators, and engage external security specialists to ensure that you and your assets are protected from emerging threats.

Currently, we offer the following:

Avalanche (AVAX)
Bitcoin (BTC)
Bitcoin Cash (BCH)
Binance Coin (BNB)
Cardano (ADA)
Chainlink (LINK)
Dogecoin (DOGE)
Ethereum (ETH)
Litecoin (LTC)
Pax Gold (PAXG)
Polkadot (DOT)
Polygon (MATIC)
Solana (SOL)
Uniswap (UNI)
USD Tether (USDT)
XRP (XRP)

We plan to offer even more in the future — stay tuned.

Our app and web portal are designed to be simple — but if you run into any questions with your account, you can always contact our support team by chat or email and they’ll be happy to help. You’ll always talk with a real human.

For questions about crypto investing in general, our Help Centre and news in the app should keep you up to date with everything you need to get started.

No, but we are working to launch this feature.
Please reach out to our customer support team if you are interested in this feature as we may be able to provide you with a bespoke crypto staking solution.

We currently support Bitcoin (Mainnet) and Tether (Ethereum) withdrawals.

At Altify, we carry out both regulated and unregulated activities. We are regulated through a wholly-owned subsidiary RVX SA Capital (Pty) Ltd ("RVX Capital"). RVX Capital is a South African private company which is regulated and authorised to offer various financial services within the traditional financial sector.However, crypto asset-related activities still need to be fully regulated by the South African Financial Sector Conduct Authority (FSCA).

The FSCA has taken the first step toward regulating the crypto asset industry in South Africa by declaring crypto assets as financial products within the scope of the Financial Advisory and Intermediary Services Act (FAIS).What this means is that from 1 June 2023, Altify and other South African cryptocurrency platforms will have to obtain a license from the FSCA to provide their services to the public. It’s business as normal while we apply for the license – your ability to buy, sell, store and explore cryptocurrency will not be impacted during this time.

This is a positive step for both the cryptocurrency industry and South Africans. We fully support this decision as it helps to protect consumers and ensures greater trust in the industry.Altify offers its crypto-related services through Revix SA OpCo (Pty) Ltd ("Revix SA") and Revix International Limited. Revix SA is a South African company and qualifies as a Crypto Asset Service Provider under FAIS.

It’s important to note that Altify’s crypto accounts do not fall under local banking laws and that investments in cryptocurrencies, at this time, are not covered by the Financial Ombudsman Service or subject to protection under the Financial Services Compensation Scheme.

Currently, we offer the following:

Bitcoin (BTC)
Bitcoin Cash (BCH)
Ethereum (ETH)
Litecoin (LTC)
USD Tether (USDT)
USD Coin (USDC)

We plan to offer even more in the future — stay tuned.