What do I do if I haven't received my account activation email?

Kindly contact our support team at support@revix.com, and we will provide assistance with resolving the issue.

Can I create multiple accounts?

No, you may only have a single registered account on the platform.

Does Revix accept customers from outside South Africa?

Yes, however Revix is unable to provide its services to individuals residing in certain countries due to regulatory restrictions or other applicable laws. At present, we cannot offer services to individuals living in Cuba, Iran, Iraq, Japan, Lebanon, Libya, North Korea, Pakistan, Russia, Sudan, Syria, Ukraine, the USA, or Yemen.

If you have any questions related to the countries we currently do not offer our services to, we encourage you to check back regularly for updates on our available services, or please reach out to our Revix support team. 

I forgot my password. How do I reset it?

To reset your password on Revix, go to the login page on the website or via the app, and find the "Forgot Password" option. Enter your email address and click "Continue." You will receive an email with a link.

Click on the link in the email to proceed to the password reset screen.

Choose a new password that meets our password requirements and confirm it.

How do I create a password?

When you sign up for an account, you'll be prompted to create a password. This password should comply with the following requirements:

  • It must contain a minimum of eight characters.
  • It should contain at least one uppercase letter, one lowercase letter, and one number.

To help protect your account, consider the following tips to ensure your password is strong and unique: 

  • Avoid using common words or phrases, as they are easy to guess.
  • Avoid using personal information such as your name, birthdate, or address.
  • Use a unique password that you haven’t used before.
  • Consider using a password manager to create and store strong passwords.
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